Return Policy

To return a defective product to SFPOptics, the following is required:

An RMA number: Please call 305-865 8517 or email to request an RMA number.

Please return the items to the following address:

7601 East Treasure Drive Suite #1408

Miami                 FL, 33141


The customer will send the returned products to SFPOptics at his expense.
SFPOptics will pay the shipping cost to ship the replacement products.

Very Important: Please make sure you select the correct transceiver for your router or switch. If you have questions about which transceiver will work for your switch or router, please call 305-865 8517 or email
All defective products returned to SFPOptics must be accompanied by a printed test report showing that they did not work. Products returned to SFPOptics that are not defective are subject to a 20% restocking fee.

Shipping charges are not refundable.